Updated: October 7, 2024
Privacy Policy for LearnHowToSign.com
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Introduction
Welcome to LearnHowToSign.com’s Privacy Policy. This document outlines how we collect, use, and protect the information you provide while using our educational website. By accessing and using our website, you consent to the practices described in this policy.
Information Collection and Use
At LearnHowToSign.com, we collect personal information to improve your learning experience and provide relevant educational content. The information we collect may include but is not limited to:
- Contact information (such as names and email addresses) provided during account registration or communication with us.
- User-generated content you submit on our website, such as comments.
- Cookies are used, as with all sites, to temporarily store non-personal information of yours to make your browsing experience more convenient.
Data Sharing
We value your privacy and do not share your personal information with third parties for marketing purposes. However, we may share certain information in the following circumstances:
- Third-party Payment Processing: We use third-party vendors to process payments for our services. These vendors have their own privacy policies in place.
Data Security
We take security seriously and have implemented measures to protect your information. We use industry-standard security practices to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction.
Children’s Privacy
While our website is accessible to children, it is not directed at them specifically. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.
User Rights
We respect your rights concerning your personal data. You have the right to:
- Access: You can request access to the personal information we hold about you.
- Rectification: If any of the information we hold about you is inaccurate or incomplete, you have the right to correct it.
- Erasure: You can request the deletion of your personal information from our systems.
- Objection: You can object to the processing of your personal information for certain purposes.
To exercise these rights, please contact us using the contact information provided below.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please feel free to contact us:
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will reflect the revision date.
Privacy Policies For Our 3rd Party Partners
MasterStudy LMS
MasterStudy’s Learning Management System is a 3rd party platform that we use to facilitate all of the courses on our website.
MasterStudy LMS collects data on student progress and course analytics that can be used to understand which courses are popular and how to improve them:
- New enrollments: How many new students are enrolling in courses
- Group courses: How many students are enrolled in group courses
- Certificates given: How many certificates have been given out
- Course completion rates: What percentage of students have completed courses
- Student login frequency: How often students log in to the course
- Student preferences: Which lessons students like the most
Paid Membership Pro
Data Collected to Manage Your Membership
At checkout, we will collect your name, email address, username, and password. This information is used to setup your account for our site. If you are redirected to an offsite payment gateway to complete your payment, we may store this information in a temporary session variable to setup your account when you return to our site.
At checkout, we may also collect your billing address and phone number. This information is used to confirm your credit card. The billing address and phone number are saved by our site to prepopulate the checkout form for future purchases and so we can get in touch with you if needed to discuss your order.
At checkout, we may also collect your credit card number, expiration date, and security code. This information is passed to our payment gateway to process your purchase. The last 4 digits of your credit card number and the expiration date are saved by our site to use for reference and to send you an email if your credit card will expire before the next recurring payment.
When logged in, we use cookies to track some of your activity on our site including logins, visits, and page views.
WooCommerce
We collect information about you during the checkout process on our store.
What we collect and store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
What we share with others
We share information with third parties who help us provide our orders and store services to you; for example —
Payments
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Please see the PayPal Privacy Policy for more details.
Mailchimp for WooCommerce
When shopping, we keep a record of your email and the cart contents for up to 30 days on our server. This record is kept to repopulate the contents of your cart if you switch devices or needed to come back another day. Read our privacy policy here.
WP Mail Logging
When you use this site several actions (e.g. commenting) trigger the dispatch of emails. They contain information about you associated with your email address. Which data are part of these emails depends on the action performed. These emails are stored and accessible to the site management as log.
Stripe
Stripe is a payment processing service that is used to process credit card payments on this website without the need for an account. It will however make a customer profile on the Learn How to Sign Stripe account. This is to manage invoices and maintain other services such as subscriptions if applicable. You can read Stripe’s Privacy Policies here.
