Terms and Conditions
Updated: August 10, 2023
Terms and Conditions for Learn How to Sign LLC
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Introduction
Welcome to Learn How to Sign LLC’s website (https://learnhowtosign.com). Before using our services or purchasing our products, please read these Terms and Conditions carefully. By accessing or using our Website, you agree to be bound by these terms. If you do not agree with any part of these terms, please refrain from using our Website.
1. Acceptance of Terms
By using our Website, you acknowledge that you have read, understood, and agree to these Terms and Conditions. These terms constitute a legally binding agreement between you and Learn How to Sign LLC.
2. Services and Products
Learn How to Sign LLC offers a range of services and products related to sign language education and communication. These include online courses, video tutorials, subscription services, and physical products. The availability of services and products may change without notice.
3. Use of Website
You agree to use the Website for lawful purposes only and in a manner that does not infringe upon the rights of others or restrict their use and enjoyment of the Website. You are prohibited from engaging in any activity that could damage, disable, or impair the Website’s functionality or interfere with other users’ access.
4. Intellectual Property
All content on the Website, including but not limited to text, graphics, logos, images, audio clips, video clips, and software, is the property of Learn How to Sign LLC or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, create derivative works, publicly display, or exploit any content without prior written consent.
5. Privacy Policy
Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our Website, you consent to the practices described in our Privacy Policy.
6. Purchases and Payments
When purchasing services or products from Learn How to Sign LLC, you agree to provide accurate and complete information. Prices are listed in the currency indicated on the Website. Payment is required before access to digital content or shipping of physical products. We use secure payment gateways, but we are not responsible for any third-party payment processing issues.
7. Refunds and Cancellations
Refunds and cancellations policies are outlined below for different types of services and products offered by Learn How to Sign LLC:
Online Courses and Subscription Services: For online courses and subscription services, you may request a refund within 14 days of purchase or 14 days of the services start date, provided that you have not accessed more than 33% of the course content or used the subscription service during this period. To initiate a refund, please contact our customer support team at contact@learnhowtosign.com with your order details and reason for cancellation. Refunds will be issued back to the original payment method and may take up to 7 business days to process. If you did not intend for a recurring payment to be processed, please contact us within 14 days of that payment being processed to initiate a refund and cancellation of your subscription.
Physical Products: Learn How to Sign LLC partners with Printful.com, a third-party drop shipping company, to process and fulfill all of our physical product orders. Please note that the following terms and conditions apply to physical products fulfilled through Printful.com:
Order Fulfillment: Upon placing an order for a physical product, the order details are sent to Printful.com for processing and fulfillment. Printful.com will handle the production, packaging, and shipping of the product directly to you.
Shipping Times: Shipping times for physical products may vary depending on the product type, your location, and other factors. Estimated shipping times are provided during the checkout process and may be subject to change. Learn How to Sign LLC is not responsible for any delays caused by the shipping carrier or other unforeseen circumstances.
Returns and Exchanges: Printful.com does not accept returns and exchanges for wrong sizes or buyer’s remorse. Any issue with the product you received should be reported to contact@learnhowtosign.com. Learn How to Sign LLC will handle these requests on a case-by-case basis and communicate with Printful directly. This request must be received within 30 days of you receiving your product.
Refunds: In the event that a refund is requested for a physical product, Learn How to Sign LLC will be responsible for issuing the refund. Each refund request will be handled on a case-by-case basis. Please contact contact@learnhowtosign.com with details of the issue and reason for the refund request. Learn How to Sign LLC will communicate with Printful.com to process the refund. It’s important to note that most returns requiring a refund will necessitate Learn How to Sign LLC to re-purchase the product at their own expense before issuing the refund. Refund requests must be received within 30 days of you receiving your product.
8. Termination of Subscription Service and Partial Refunds
In the event that Learn How to Sign LLC decides to end the subscription service, please note that we are not liable to issue a full refund for lifetime subscriptions, monthly plans, or annual plans. However, we are committed to providing fair solutions to our valued customers.
Lifetime Subscription: If you hold a lifetime subscription to our services and have not yet received at least 2 years of service, we will offer a partial refund. This partial refund will be calculated based on the remaining time left on a 2-year span of time since purchase.
Monthly and Annual Plans: For our monthly and annual subscription plans, if you have not completed the full month or year of service, we will offer a partial refund for the remaining unused time. This partial refund will be calculated based on the remaining time left in your subscription.
Please understand that these partial refund options are designed to be fair and reasonable in cases where the subscription service is terminated. We are committed to treating our customers with transparency and integrity. While we are dedicated to providing our services for as long as possible, we also acknowledge that unforeseen circumstances can lead to business discontinuation.
In rare, extreme circumstances, we may need to request customers to forfeit their right to receive a partial refund. However, even in such situations, customers will retain the right to receive their refund. This request will be managed through the email associated with the customer’s account on the Learn How to Sign LLC website.
9. Changes to Offerings and Commitment to Transparency
Learn How to Sign LLC retains the right to modify, change, or discontinue certain offerings of our services at any time. While we are committed to providing fair solutions to our valued customers, we are not bound to forever maintain the exact offerings listed on our website. Our aim is to ensure that our services evolve in ways that align with our mission to provide valuable sign language education and communication resources.
In the event that changes are made to our service offerings, we are dedicated to maintaining transparency. We will strive to communicate any modifications, updates, or discontinuations through our website and via email to our customers. Our intention is to keep you informed about any adjustments to our services so that you can make well-informed decisions based on the most current information available.
Please understand that our ability to modify or discontinue certain offerings allows us to adapt to evolving needs and circumstances. We are committed to treating our customers with respect and integrity throughout this process. If you have any questions or concerns about changes to our service offerings, we encourage you to reach out to us at contact@learnhowtosign.com.
10. Disclaimer of Warranties
Learn How to Sign LLC makes no warranties or representations, expressed or implied, regarding the accuracy, reliability, or completeness of the content or products offered on the Website. Your use of the Website and its content is at your own risk.
11. Limitation of Liability
Under no circumstances shall Learn How to Sign LLC be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from your use of the Website, services, or products, even if we have been advised of the possibility of such damages.
12. Indemnification
You agree to indemnify, defend, and hold harmless Learn How to Sign LLC and its affiliates, officers, directors, employees, agents, licensors, and suppliers from any claims, liabilities, losses, damages, costs, and expenses, including reasonable attorney fees, arising from your use or misuse of the Website, services, or products.
13. Modifications to Terms
Learn How to Sign LLC reserves the right to modify these Terms and Conditions at any time. Changes will be effective upon posting to the Website. It is your responsibility to review these terms periodically for updates. Your continued use of the Website after changes constitutes your acceptance of the modified terms.
14. Governing Law and Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of the state of Texas, without regard to its conflict of law principles. Any dispute arising from these terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts located in the United States and Texas.
15. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at contact@learnhowtosign.com.
By using Learn How to Sign LLC’s Website and subscribing to our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions, including the terms related to changes in service offerings. These terms constitute the entire agreement between you and Learn How to Sign LLC regarding your use of the Website and supersedes any prior agreements.
Thank you for choosing Learn How to Sign for your educational and product needs.